Marlene,
I sent the attached e-mail to you because I thought this might be
interesting to you.
I'm going to post your reply on the listserv because I think folks might
benefit from your insight.
Bradley
> ----------
> From: Cogan, Marlene
> Sent: Sunday, April 02, 2000 4:07 PM
> To: Lowry, Bradley A.
> Subject: RE: experience
>
> Brad,
>
> Whose letter is this? Are you looking for advise? I can tell you that
> someone with this type of experience and goals needs to look for work with
> a small independent company - when I say small, I mean small. One thing I
> learned from working in small businesses is that they may not pay great
> and offer a lot of benefits, but they do allow you an opportunity to do
> all sorts of things without regard for rules. Usually there are no rules
> in a small business. That is how I got most of my hands on experience.
> Helpdesk unfortunately on a resume is like announcing you worked at
> McDonalds and now you want to move up. Not that Helpdesk experience is
> bad but it has a negative connotation among the great and arrogant IT
> industry.
>
> Or maybe you already know that?
>
> Marlene
>
> -----Original Message-----
> From: Lowry, Bradley A.
> Sent: Saturday, April 01, 2000 5:14 PM
> To: Cogan, Marlene
> Subject: FW: experience
>
>
>
> ----------
> From: Starry Eyes[SMTP:atreiyu@xxxxxxxxxxx]
> Reply To: Starry Eyes
> Sent: Thursday, March 30, 2000 2:52 PM
> To: dmills1@xxxxxxxxxxx; jobs@xxxxxxxxxxxxxx
> Subject: Re: experience
>
> Help Lines are a good place to avoid in the Corporate IT world. HD
> denizens
> have a tendency to get ghettoized. If I am not mistaken, the
> preferred
> career path for help desk people SHOULD be
>
> phones --> servers --> routers
>
> Unfortunately, the path for all but a favoured few seems to be
>
> --> phones --> supervisory --> help desk management
>
> ISPs are a different matter. It would be relatively easy to get on
> in a
> phone-support capacity with an ISP, then work your way into
> Web/server/network work as your capacities grow.
>
> >I'm looking for advice on how to get experience with
> networks/routers.
> >I've just completed semester one of four of the Cisco Academy at
> the local
> >community college, but have no on the job experience with
> computers. I'm
> >going for my CCNA, but may continue on to get the CCNP through the
> Cisco
> >Academy. I have my A+ and can get a job on a help line, but I
> was trying
> >to avoid that. What advice does anyone have about taking a job on
> a help
> >line, would that be a good move or not? Also, I have a Master's
> Degree in
> >business, but that doesn't seem to matter from what I read in this
> group.
> >Experience seems to be what is needed the most. (I live North of
> Dallas,
> >TX)
> >
> >Thanks,
> >
> >Danny Mills
>
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