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RE: Websense & PIX -Urgent [7:101182] posted 07/20/2005
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Yup 7 years gets you curmudgeon status.
oz


--- "Guyler, Rik"  wrote:

> No, I'm no moderator although after seven years of being a member of
> Groupstudy...sometimes I feel like it.  ;-)
> 
> I only point out that the nature of this list is not to get expedited
> support.  This list promotes us to sit back and ponder various things
> when
> considering a solution.  If you need quick and more importantly
> accurate
> advice then you should consider the appropriate support channels and
> not a
> study list.
> 
> I'm not beating on you or trying to single you out.  Only suggesting
> a
> better method to get your problem resolved.
> 
> Rik 
> 
> -----Original Message-----
> From: Guruprasad Sanjeevi [mailto:guruprasads@xxxxxxx] 
> Sent: Wednesday, July 20, 2005 9:09 AM
> To: cisco@xxxxxxxxxxxxxx
> Subject: RE: Websense & PIX -Urgent [7:101182]
> 
> Thanks for your counsel. I assume if you are the moderator of this
> list, if
> yes there are many more like me who are greatly helped from this
> list.
> 
> Thanks
> guruprasad
> 
> -----Original Message-----
> From: nobody@xxxxxxxxxxxxxx [mailto:nobody@xxxxxxxxxxxxxx]
> Sent: Wednesday, July 20, 2005 6:21 PM
> To: cisco@xxxxxxxxxxxxxx
> Subject: RE: Websense & PIX -Urgent [7:101182]
> 
> Guruprasad, while this list has many experienced people who are
> willing to
> help, please don't forget the nature of the list - to promote Cisco
> examination studies.  This list is not a troubleshooting list for
> your
> production network.
> 
> That said, Websense should have nothing to do with VPN.  You didn't
> mention
> if the VPN clients terminate their tunnels to the PIX but let's
> assume so by
> your description.  Try basic client-side troubleshooting to find
> where it is
> broken.  Make sure the DNS server address is allocated to the client
> correctly by looking at the client connection properties.  Make sure
> the
> clients can PING the DNS server while connected.  Etc., etc....
> 
> Also, have you tried to reboot the PIX?  You would be surprised just
> how
> mean the PIX can be when it wants to be rebooted.  An earlier
> suggestion was
> to capture the traffic to/from the PIX to "see" the DNS requests and
> replies.  This is an excellent idea if nothing else is showing you
> anything.
> Another poster requested configs, which I haven't seen as of yet.  If
> you
> are going to help on urgent production issues, be a little quicker
> getting
> the requested information back to the list.  You'll find that will
> help
> getting responses back much more quickly.
> 
> If all else fails, call Websense.  They are pretty good and know the
> PIX as
> well as anybody.
> 
> Rik
> 
> -----Original Message-----
> From: Guruprasad Sanjeevi [mailto:guruprasads@xxxxxxx]
> Sent: Tuesday, July 19, 2005 8:43 AM
> To: cisco@xxxxxxxxxxxxxx
> Subject: FW: Websense & PIX -Urgent [7:101182]
> 
> Hello group,
> 
>  
> 
> Everybody seems to be silent. Please answer me I am stuck
> 
>  
> 
> Thanks
> 
> Guruprasad
> 
>  
> 
>   _____  
> 
> From: Guruprasad Sanjeevi [mailto:guruprasads@xxxxxxx]
> Sent: Tuesday, July 19, 2005 10:35 AM
> To: 'cisco@xxxxxxxxxxxxxx'
> Subject: Websense & PIX -Urgent
> 
>  
> 
> Hello group,
> 
>  
> 
> I am having a strange situation. I am trying to evaluate websense and
> so I
> have installed websense and integrated with PIX. I have users using
> cisco
> vpn client and are logging to the client site. After integrating
> websense
> the vpn users are not able to resolve host names for their inside
> hosts.
> This dint happen when when websense was not installed. I have even
> removed
> websense and all commands related to it, but still facing the problem
> 
>  
> 
> Do you have any idea about this?
> 
>  
> 
> Any help is appreciated
> 
>  
> 
> Thanks
> 
> Guruprasad
> 
>  
> 
>  
> 
> 
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> 
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Message Posted at:
http://www.groupstudy.com/form/read.php?f=7&i=101216&t=101182
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