Re: Your Next Step is CCIE [Cisco feeling the burn] posted 03/03/2004
what is your proposed resolution when you provide a valid solution based on
the "stated" requirements. but that was not their "preferred" answer.
>From my impression, the cisco way is to not admit when they are wrong, just
try to offer you some sort of discount/test voucher to try and shut you
up/toss you aside. This happened to me when i renew my CCDP exam, and i had
to fight with them for 3 months for them to read their own website on the
ceritifcation process. I was wrong, but got a free voucher.
I am upset with cisco. and rightly so, i should be. I am now what you would
consider an "unsatisfied customer". But I am just one man, with a net worth
of about (negative 40k).
What recourse do i have against a billion dollar company?
Just complain and have the audacity to state something that should be
stated. Cisco doesn't care about the integrity of the test. They should
use a different phrase there. They only care about the security of the test
questions. They don't care if you did something correct & true to the
question because they worded it poorly, or if a tac article supports your
position on what was done as a valid configuration.
They are just trying to refine & streamline a business unit for financial
gain. There is nothing wrong with doing that. But I feel the methods &
standards of obscurity they are applying are childish.
Lets repeat the wonderful microsoft phrase, "security through obsecurity".
So lets substitue "Integrity through obscurity". I guess that's why we have
to talk in *ifs*, *could be's*, *etc*
I am sorry to make you all listen to my complaints and my gripes. But the
bottom line is that cisco doesn't care about you. And when i got this
"special offer" as a CCNP, after all the crap i have went through with
talking to the "powers that be". I was a little pissed off, not to mention
HTAPOAE (hot tempered and pissed off as ever)
----- Original Message -----
From: "Jay Hennigan" <jay@xxxxxxxx>
Cc: "McNeace, Roger" <RMcNeace@xxxxxxxxx>; <ccielab@xxxxxxxxxxxxxx>
Sent: Tuesday, March 02, 2004 6:43 PM
Subject: Re: Your Next Step is CCIE [Cisco feeling the burn]
> On Tue, 2 Mar 2004 ihatecisco@xxxxxxx wrote:
> > Why doesn't cisco limit the CCIE examination to a standardized set of
> > information. As of know anything in the IOS command books is fair game.
> > i would wager anything on their website/tac would be fair game as well.
> They do. There is a blueprint on the website. Yes, anything in IOS/CatOS
> is fair game, and you can expect to have one or two items come winging
> in from way out in left field, but part of what they are testing is your
> ability to find answers to "out of left field" zingers under pressure.
> Having said that, the core topics are fairly well laid out, and if you
> absolutely nail them, the "left field zingers" items won't torpedo you.
> > The entire objective of the CCIE is:
> > Exams are the core of the CCIE program
> > Training is not the CCIE program objective. Rather, the focus is on
> > identifying those experts capable of understanding and navigating the
> > subtleties, intricacies and potential pitfalls inherent to end-to-end
> > networking. To become certified as a CCIE you must pass BOTH a written
> > qualification exam AND the corresponding hands-on lab exam in one of the
> > CCIE tracks.
> > Yes things need to change and be updated for technology. But picking
> > obscurely documented feature/tac article to throw on a test gets really
> > after a while. Especially for some of us that have jobs.
> If truly obscurely-documented rarely found stuff was routinely rated at
> high point values, I would agree with you.
> Some of us that have jobs need to demonstrate both expert level networking
> skills and the ability to relatively calmly and without panic find and fix
> the one obscurely documented feature that is causing a major outage under
> pressure. The lab exam does a good job of testing both.
> If 90% of the points are core routing and switching technologies and
> all of their quirks, and 10% are obscurely-documented features, then
> that is a pretty good hint as to how to budget study time.
> Jay Hennigan - CCIE #7880 - Network Administration - jay@xxxxxxxx
> WestNet: Connecting you to the planet. 805 884-6323 WB6RDV
> NetLojix Communications, Inc. - http://www.netlojix.com/